How To Write Absolutely Irresistible Drip Campaign Emails
How To Write Absolutely Irresistible Drip Campaign Emails
A lot of businesses create drip campaigns that are automated emails sent as a result of a user’s actions. Each drip email is pre-planned and is sent over long periods of time in order to nurture leads, upsell a product and so on.
For example, a drip campaign could be a cart abandonment email, followed by an email promoting products similar to the ones you’ve abandoned in your shopping cart. There are also campaigns dedicated to promoting products, educating new customers, providing weekly newsletters and introducing updates.
But how do you create email campaigns that get opened and read? We’ve all had our ups and downs in email marketing. Trust me, it’s not the end of the world.
In this article, we’ll discuss the different types of drip campaigns and how you can create your own:
Common Types of Drip Campaigns
Welcoming
You did a great job at marketing your product, and you’ve gotten a lot of users to subscribe to your newsletters or sign-up to learn more about it. But how do you turn these new users into actual customers? How do you get them to try your product? Why should they be interested in what you have to offer?
That’s where welcome emails shine?—?they introduce users to your products and highlight what you have to offer.
Most welcome emails begin with a classic introduction followed by a pitch that highlights your value. With the right words and a bit of luck, you can make a good first impression and get people interested. So, how do you impress?
If someone subscribes for a free trial of your CRM tool, you could give them an ebook or guide about sales and marketing. Or, if you got a new subscriber to your blog, you could send a few links to your best content.
User Onboarding
If welcome drip campaigns introduce your customers to your business, then onboarding campaigns are here to make them stay. They’re useful to software companies who encourage users to try their free trial first.
They are usually packed with tips, tutorials and detailed instructions that introduce new customers to the benefits of your product, with the aim of converting them to paying subscribers by the end of the trial period.
Nurturing Leads
Some users need a little push, or nurturing?—?engaging promotions until they’re ready to buy your product. As a result, most businesses nurture their leads by offering emails with links to relevant content such as newsletters and webinars.
An amazing example of this drip campaign are the newsletters by Apartment Therapy?—?a business dedicated to helping people decorate their own apartment.
Drip Campaigns Made Simple: A Step by Step Guide
Most email marketers are
familiar with the drip campaign — a series of triggered marketing emails to
potential customers.
Generally speaking, the
goal of a drip campaign is to turn a subscriber into a customer.
They are absolutely
valuable to your marketing efforts.
But they’re only as good
as the emails you write.
How do you create
ultra-effective emails? How can your drip campaign move readers with purpose
towards becoming customers? How do you write absolutely irresistible drip
campaigns?
Let me share with you
the advice that has helped me. I’ve seen these techniques reproduced in dozens
of other effective drip sequences.
I have no doubt that
they will work for you.
Understand How Drip
Campaigns Fit Into Your Overall Marketing Campaign
I’m only providing
advice on one component of your drip campaign — the writing.
The way you set up the
drip campaign depends on your email marketing service. I’m not getting into the
technicalities in this article. Why? Because setting it all up depends on the
service you use.
The point that I want to
make here is that you need to understand how your email drip campaign fits into
your marketing efforts.
Basically, you need to
get clear on this: Have a goal, and focus on moving recipients towards that
goal.
Don’t let the complexity
of drip campaigns throw you off. Sure, there may be triggered actions, varying
sequence rates, autoresponder snafus, and whatever. But regardless of the
technical differences, focus on your goal.
There are different
types of drip campaigns. Your goal needs to be relevant to the type of drip
campaign that you’re using.
Each drip campaign
should move to an eventual conclusion. This doesn’t mean that you stop
marketing to the prospect. Instead, it means that you move them to a final
action point, which is presumably your goal.
So, how exactly do you write these emails?
Write Them All In One Session
Your drip campaign needs
to have a unified feel to it.
Even though your
prospect is going to read the emails several days or weeks apart, try to create
them all in one session.
Why? Because it will be
easier for you to remember how the sequence flows, what you wrote in the last
email, what’s coming up in the next email, etc.
Additionally, make sure
you’ve diagrammed your drip campaign.
These things can get
pretty complicated, so sit down with a nice diagram and then start writing.
Don’t Skimp On Quality
If you can’t write,
don’t want to write, or don’t think you have the time to write a drip campaign,
please outsource it.
Your campaign is an
incredibly important part of your marketing process. You don’t want low-quality
work.
Be willing to invest
considerable resources into hire a professional who can do the job for you.
Use Short Lines
I’ve found that shorter
lines, shorter words, and shorter emails work better for these email campaigns.
Why? It all comes down
to attention span.
If your email is one of
the 81 emails that the prospect has opened that day, they want the information
quickly. What do they need to know? What do they need to do?
Shorter lines allow them
to get that information as rapidly as possible.
Stephen Esketzis is the
king of short lines. His marketing emails often have one, two, or three words
on a single line.
It may seem disjointed,
but in reality, this helps users move through the email quickly. They feel like
it’s moving along and they are making progress. Plus, they are being pulled
into the information.
t’s smart, and it works.
Short Emails Work Best
Most of the time, you
want to write short emails.
Normally, I produce
massive blog articles. These longform articles work best for me and my readers.
But my emails? Different
story.
I usually pull a few
short paragraphs from the blog post, and that’s it.
Don’t be afraid of long
emails, though. It simply depends on your users.
Ramit Sethi writes super
long emails.
Some of these emails
clock in at 1k+ words.
I wouldn’t read an email
from my best friend if it was 1k words. But Ramit is different. This guy knows
how to write emails.
General rule of thumb:
New users want short
emails.
Longtime subscribers
don’t mind long emails.
The longer your subscribers
have been receiving your emails, the longer your emails can be.
Add A P.S. Or Two To
Each Email
Have you ever seen drip
emails with a P.S.? Of course you have. Tons of drip campaigns use it.
What is the P.S.? It
stands for postscript. Back in the day, when they didn’t have Gmail and
Infusionsoft, people had to actually write their emails by hand. And they
weren’t even emails!
If you wrote a letter
with ink and paper, you couldn’t go up to paragraph three, press “return” a few
times and add a new thought or two. So you would pop it in at the end, as long
as you had some paper left.
It’s an old-fashioned
hangover from the horse-and-buggy days.
And you see it all the
time.
So, why are
sophisticated marketers using P.S. and P.P.S in their emails?
Why does this work?
It’s called the “serial
position effect,” specifically, the recency effect.
What does this mean?
Your mind can’t remember
everything in the email you just read. But if there’s a P.S. at the end, then
you might remember that. It’s the last thing that you read, so it’s more likely
to stick.
Here’s how most minds
work. We tend to remember the stuff at the beginning and the stuff at the end.
he stuff in the middle?
Not so much.
Therefore, if you drop a
P.S. or two at the end of your email, readers are more likely to remember it.
You can add as many P.Ss
as you want. Technically, you’re supposed to add another “P” with each extra
P.S., like this:
P.S.
P.P.S.
P.P.P.S.
P.P.P.P.S.
Etc.
I usually stick with
just one.
Focus on creating a Personal
Tone
You might be selling the
most unsexy and impersonal product in the world. But you still need to have a
personal tone.
Remember, people are
reading your emails. These people have souls, emotions, a bagel for breakfast,
and a 3-year old kid at home. Real folks.
So, write them an email.
To them. From you. Personally.
Again, the exact tone
depends on your audience. Here’s how Amy Porterfield wrote her drip sequence
email. It’s just an excerpt, and I’ve highlighted the personal-feeling
sections:
email recipients name
Add Suspense
Here’s one killer tip
that I’ve used with amazing success.
Create some suspense.
How does this work?
In each email, tell the
recipient that something good is coming. Or, tell them that they will receive
something special. Whatever it is, promise some good things in the future.
An email sequence can
turn into something boring. If you’re not keeping readers engaged, then they
might unsubscribe.
Keep the momentum going
with promises of what’s to come. Here’s another example from Stephen Esketzis:
sales funnel email
Stephen withholds some
information and promises some future information, which compels me, the
recipient, to stay subscribed. When I see his email the next day, I’ll be more
likely to read it.
Include A Call To Action
Here’s one of the most
important ingredients in an effective drip campaign email.
The call to action.
Every email you send in
your drip campaign should have at least two things:
Valuable information, or
Call to action
The call to action, or
CTA, is what you want the recipient to do as a result of reading your email.
Here’s an example of
Olark’s CTA.
But there’s also a line
you can cross.
If you keep using the
person’s name, or use it at weird spots in the email, it just feels awkward.
Sometimes, people put
false names on their opt-in forms, so they might be seeing this in their
“personalized” email:
“Dear apwiguh
apwhuefawe”
I borrowed this email
screenshot from someone. It’s an example of awkward personalization:
Just write your email in
the same way you’d talk to the person in real life. Don’t overuse their name.
Once at the beginning is fine.
Conclusion
There’s no
one-size-fits-all for email drip campaigns. Every marketing strategy is
different, and every business has different goals.
The most important point
is this — have a drip campaign. They are invaluable! Second, know what you’re
doing with your drip campaign.
You’ve got your goal.
10 Email Drip Campaign Examples To Steal Today
Wondering how to get
more out of your email marketing and drip campaigns?
Here are 10 drip
campaign examples to dig deeper and get more by doing less!
The primary goal of an
email drip marketing campaign is to attract the right subscribers. Send
subscribers highly relevant emails that encourage them to commit to your call
to action.
However, the usual “sign
up to receive my newsletter” opt-in box won’t cut it anymore. Nor will sending
subscribers emails intermittently about topics they didn’t sign up for.
In today’s marketing
landscape, the audience has the power. Your visitors can ignore your opt-in
boxes and unsubscribe to your list if the emails become spammy or annoying to
them. These instances spell disaster for your online business; you want to
build on generating more prospective customers, not losing them.
Therefore, striking the
perfect balance while list building and keeping your subscribers engaged allows
you to appease your target audience, which is crucial in a sustainable email
marketing strategy. To consolidate both needs (building a mailing list AND user
engagement at the same time), one way to do this is by launching drip email
campaigns.
What is a drip campaign?
Drip marketing campaigns
are composed of multiple emails sent out at specific times and dates. To
receive drip emails, your readers need to subscribe to your opt-in form first.
Upon signing up, they will receive the emails in a timely fashion until the
campaign ends.
Drip campaigns are
implemented using marketing automation so you can set up the emails and
schedule when each will be sent to the subscribers. This campaign type is what
our marketing automation feature will help you achieve if you signed up for an
account with us (if you haven’t already).
What makes drip
campaigns creative compared to other types of email marketing tactic is they
combine the ability to build your list while sending them emails that they
signed up for in the first place. As a result, there is a greater chance for
more sign-ups and a lower risk of people unsubscribing.
If you have no idea how
to come up with a drip program for your business, then you’re in luck. Below
are different examples of successful drip email campaigns to help inspire you
to come up with your own.
What makes a drip campaign successful?
To create an effective
email drip campaign, first, you need to pinpoint your pain: Do you need more
checkouts? Drive back to your website your one-off website visitors? Do you
need to increase engagement among your existing subscribers? Or onboard users
smoothly so that they set up their accounts and start using your service?
All of these can be
automated via the right drip campaign! On ’s platform, there is a growing list
of preset drip campaigns to jump-start your list-building, automate your
checkouts, and deal with every possible problem your business is facing.
The secret to creating
the perfect drip is to revisit it along the way; feed your insights and results
into your existing drips and customize them accordingly. This way, you will
streamline every single aspect of your business – automatically!
Why drip campaigns?
Drip campaigns are an
excellent way to achieve consistent growth and automate time-consuming,
demanding, or delicate manual tasks which otherwise could incur mistakes.
Drip campaigns by industry
If you are wondering “Do
I need to set up drip campaigns?”, the answer is “Absolutely!” if you are in:
Drip campaigns for Real Estate
Realtors need
exceptional management and monitoring skills, and a team running secondary
administrative tasks and scheduling. Stay ahead of the curve and don’t get
swallowed up by follow-up calls, viewings and so on; drip campaigns take care
of these, as well as all recurring processes.
Have automation
triggered when users click/don’t click a specific/random link, for instance,
and send them more information on the same house, or a different house
altogether, and so on. The sky is the limit, really. Drip campaigns do the work
for you.
Drip campaigns for the Blogging Business
Unsure how famous
influencers and bloggers grow their fanbase? No, they don’t have a team of 10
because they don’t need it; they can run everything themselves with a little
help from drip campaigns. One of the top drip campaign examples for bloggers is
that of Website Re-engagement, to drive users back to the website.
Another email sequence example
is the Welcome drip campaigns, a series of emails which show the subscriber
around the blog and help them get familiar with the actions they can take.
Drip campaigns for the Fashion Industry
Chances are that if you
are in Fashion Marketing you have already implemented drip campaigns. If you
haven’t, your competitors have, for one thing. Set up drip campaigns to send
out Happy Birthday emails to every subscriber, send out carefully crafted
surveys, or website re-engagement drip emails, to name a few.
Also, I take it that you
will like the Ultimate Marketing Pack for Fashion Marketing Professional.
I wrote it based on my personal (and hard-earned) experiences in the exciting
world of Fashion Marketing, and I tried to squeeze everything in!
Drip campaigns for the Beauty and Cosmetics Industry
Keep track of and
(automatically) reward your most loyal customers, upsell and cross-sell on
auto-pilot, or send weather-based recommendations; all of these (and many more)
are readily available as drip campaign templates in your account.
But you can always
create your own automation for custom actions! Bonus: I’m sure you’ll find our
How-to guide on successfully using Email Marketing in the beauty industry
extremely useful!
Drip campaigns for Ecommerce
Need I say anything more
than Cart Abandonment drip campaigns, Repeat Purchase Reminder drips, VIP
Customer Reward campaigns, and Upselling/Cross-selling drips? I thought so.
10 drip campaign examples to steal today
1. Sark eMedia’s 30-day blogging challenge
Blogging can be
frustrating if you don’t have a clear goal in mind. With Sark eMedia’s 30-Day
Blogging Challenge, you will learn the different ways on how to write content
for your blog while targeting a particular objective. Just like email
marketing, blogging is not necessarily about creating the longest content and
driving the most traffic – it’s all about increasing your conversion rate so
you can make money off your blog.
Upon signing up, you
will receive emails from Sark eMedia for the next 30 days. You will be asked to
write content and develop pages on your blog to help you master the
complexities involved in blogging.
The online course is an
excellent example of a drip campaign that is highly focused on a particular
subject. Subscribers won’t expect any other email except the blogging
challenges, and Sark eMedia doesn’t disappoint. The emails are jam-packed with
valuable information so you can set up your blog the right way.
2. Leah Kalamakis at Freelancing to Freedom Project
Leah Kalamakis has made
a living as a freelance web designer. She wants to impart her knowledge and
success to other people, which is why she set up the Freelancing to Freedom
Project School. Through this online course, she offers paid subscribers access
to exclusive content that contains blueprints to her success that they could
emulate.
To get a taste of what
she offers, you can sign up to receive Leah’s Freelancer’s Toolkit. From there,
she will send emails on a regular basis to upsell her online course.
However, what makes
Leah’s drip marketing remarkable is the personal tone she sets on each email.
She shares her day-to-day musings with her subscribers and manages to connect
events in her life with her online course. It’s a pretty smart strategy on her
part; by opening up and being more personable, she gains the trust of her
subscribers, giving them more reason to shell out cash for her course.
3. Drift’s welcome drip email
Let’s step back from the
drip campaign ideas and look deeper into the parts that make an automated email
sequence. One of those parts is the Welcome email, which is the first thing
subscribers receive after signing up to the list.
These are important
because they set the tone for the rest of your email campaign. If it doesn’t
resonate with your audience, there’s a good chance that they’ll click the
unsubscribe button then and there. Therefore, you have to get this right if you
want to retain your subscribers and bring them down your sales funnel.
One of the better
examples of a welcome email is from Drift, a live chat application that can be
embedded on your site. Usually, welcome emails take the form of a landing page
that thanks you for signing up and the benefits you’ll get while signed up.
However, Drift foregoes
the formality by getting down and dirty with what truly matters: useful
content.
Upon signing up to their
blog, you will receive this email from them that curates the best blog posts
that you need to read. There’s an icon for each of the popular posts, and the
number of views each has accumulated since it was first published. Since many
people read it, it means that there’s probably value in the post, which is an
incentive enough for you to read.
More importantly, the
beginning of the copy sets the tone of the email and perhaps the succeeding
emails you will receive in the future. It says that Drift is unlike any other
tool and dives directly into the meat and the bones of the subject.
Their welcome email is a
fantastic example of how you can approach your drip campaign because it is so
simple yet so effective. You can replicate this type of email for your drip
sequence – all you need to do is write a compelling intro and links to your
best posts.
4. Twelve Days to Trello
If you want your drip
campaign emails to generate the conversion you’re expecting from subscribers,
then you might as well try a more aggressive sales approach as well. By
featuring the overwhelming benefits of your products or services, you might
persuade subscribers to give in and become one of your customers.
An interesting and
unique approach to this method was implemented by Trello recently through its
Twelve Days to Trello. The campaign was launched during the holiday seasons,
and the title is a play on words to the song “12 Days of Christmas.”
The email contains links
to pages on how to use Trello not only as a project management tool but also as
a productivity tool to help you become more efficient in life, especially during
the holidays. The approach also matches well with the holiday season, which is
the perfect fit for what Trello was trying to achieve with this email. By
creating a timely email as part of your drip campaign, you can maximize your
sales and generate more interest in your product.
5. Smiley Cookie’s cart abandonment recovery
If you’re running an
ecommerce site, then you’re fully aware of the difficulties involved in closing
a sale with potential a buyer. Even if you shortened the sales process, it
still leaves you with at least one more step too many in closing a transaction.
One of the biggest
pitfalls of ecommerce is cart abandonment. There are many reasons why people
abandon their carts – it is up to you to prevent them from forgetting about
their carts.
The best way to combat
cart abandonment is by sending them an automated email reminding them that they
forgot to check out their shopping cart. In fact, you may need to send out more
than one email to convert these deserters into buyers.
The idea behind this
campaign is to encourage people to close the transaction by not only reminding
them about the abandoned cart but also offering a much larger discount as time
passes. As valuable as cart abandonment recovery is, you should never condition
buyers to leave their carts on purpose for the discount fee to kick in.
The ecommerce site for
inspirational products takes a minimalist approach with their email. However,
the substance more than makes up for its straightforwardness. The polite and
good-natured tone of the email plays into the site’s branding. It also asked if
there are any problems with their checkout process and sought for advice on how
to improve the shopping experience.
6. Becca Cartice’s free “step-by-step” workshop
Are you holding a series
of instructional or how-to videos? Some resources require a higher level of
commitment on the user’s part, as well. So, you want to make it as easy as
possible on subscribers to check out your new content and remain as engaged as
possible.
This drip campaign
example is the first of the email sequence I signed up for on Becca’s website.
This email is immensely personable, like actually meeting her in real life! Why
is personal tone so important? Because, at a time when the average user
receives anything from 10-50 newsletters a day, your newsletters must stand
out.
Attending a free
workshop should require no extra incentives- I know, right? Only, the majority
of your users are working a 9-5 job, pick up the kids from school/hit the gym,
and they have a personal life to factor in, so… When life happens, your users’ goals
might not quite work out for you(r subscribers). This is where drip campaigns
come in:
i) Drip campaigns can
serve as a series of reminders for your subscribers.
ii) Another example of
email drip campaign perfection is that they help users keep track of the work,
keep up with the content and the rest of the team, and feel good about
themselves.
This is the Day 4 email
I received just minutes ago (right in time for this blog post). Becca is
checking up on her subscribers with juuuust the right amount of encouragement
to get us going! The greatest thing about this email drip campaign is that
Becca had to take the time to set up this series of emails without having to
repeat the process manually day in day out. This way, she can focus on more
creative tasks and development of processes.
7. RyanAir’s drip campaign for new offer launches
Arguably one of the most
iconic tactics of RyanAir is that of mega seat sales. But digital marketers
over at RyanAir HQs don’t need to go through the same process every time. This
qualifies as one of the top email drip campaign best practices:
In the following drip
emails, subscribers are i) first notified of the mega seat sale, valid for
bookings by March 6th, ii) then updated on the extension of the sale with no
“book by” limitation, and iii) lastly, the absolute latest by when the offer
will stand. Not for a second should you think that someone actively put
together these emails every couple of days. At least, they shouldn’t; not with
all these drip campaign templates available!
8. SkinnyDip’s website re-engagement drip campaign
It’s nice to be thought
of, isn’t it? That warm, fuzzy feeling when one of your fave brands checks up
on you to find out if everything’s all right? Whether you’re out and about, or
feeling under the weather, or maybe to see whether you’re handling the breakup
well (some would say there is a correlation between the amount of money you
spend on clothing and your breakup phase, *smh*).
Well, this set of
website re-engagement drip marketing campaigns is beautifully crafted, and very
customer-oriented. Here’s what they sent me a couple of months ago:
Set up a re-engagement
drip campaign to show you care about your customers. Build on this chance to
revive your relationship with every dropout of your Highly Engaged segment
members. One of the most essential drip campaigns to set up is this. Help your
subscribers find their way back to your eshop and reward them with a sweet
discount coupon!
discount coupon
By the way, I usually
advise that your coupon codes and discounts come with an expiration date, only
in this case, SkinnyDip just sent me over a code, and even though I checked my
mailbox quite later I still managed to get my discount! *frantic laugh*
9. SkinnyDip’s cart abandonment email drip campaign
Aaaand no, we’re not
done with SkinnyDip just yet. This is another cart abandonment drip campaign
that you could steal for your company. As soon as I used my discount code but
got caught up in work and didn’t complete checkout, I got a aaaaawesome reminder
email that segmented me in automatically to the cart abandonment campaign…which
gave me 10% off my next purchase- oh so lovely! Truth be told, I haven’t always
gotten these cart abandonment drip campaign emails. This adds a veil of mystery
to the process and keeps me intrigued to unveil the trigger pattern for the
brand. But maybe that’s just me!
10. Qualaroo’s onboarding drip campaign
Thinking of how to use
drip campaigns for onboarding subscribers or website users? Set up a simple
drip campaign to show users what to do next!
No need to wonder what
successful drip campaigns look like: Number all of the steps you need your
users to take a set up a drip campaign that is triggered based on their
activity
Give your users a guided
demo of the actions you want them to take! In the case of user onboarding for
Qualaroo, from creating my account to building my survey and installing the
code on my website, I enjoyed a smooth user experience! A positive first
experience with your product or service is highly likely to elicit confidence
in users, and consequently, positive reviews and referrals.